East Gippsland Water

About the area

East Gippsland Water’s service area spans 21,000 km². It extends from Lindenow in the west through to Mallacoota in the east and north to Dinner Plain in the Victorian Alps.

Key population centres include Bairnsdale and the holiday centres of Paynesville and Lakes Entrance.

Water services are provided to around 49,000 people via 9 separate water supply systems.

More information on the water corporation can be found at East Gippsland Water.

2022-23 overview

Urban deliveries

4,688 ML of urban residential and non-residential deliveries were made in 2022-23, similar to the previous year (4,286 ML in 2021-22).

Wastewater recycled at treatment plants

81% of wastewater was recycled (2,872 ML of 3,529 ML), similar to 82% in 2021-22.

Water deliveries

Urban systems

East Gippsland Water operates 9 urban water supply systems, including 7 sourced from surface water, one from groundwater and one from both. Water is sourced from the East Gippsland, Mitchell, Murray, Snowy and Tambo basins.

Table 1: Urban system water balance, East Gippsland Water

Area / town / system	Start volume in store (ML)	Total inflows (ML)	Outflows (ML)							End volume in store (ML)	Distribution system efficiency (%)
Area / town / system	Start volume in store (ML)	Total inflows (ML)	Urban residential deliveries	Urban non-residential deliveries	Evaporation	Passed to other systems	System losses	Unattributed outflows	Total outflows	End volume in store (ML)	Distribution system efficiency (%)
Bemm River	6	13	7	6	0	0	1	0	15	4	93%
Buchan	0	21	8	7	0	0	6	0	21	0	70%
Cann River	3	34	13	15	0	0	7	0	35	3	80%
Dinner Plain	0	80	28	13	0	0	39	0	80	0	51%
Mallacoota	34	185	87	46	26	0	28	0	187	32	71%
Mitchell System ¹	1,533	4,271	2,620	1,235	197	18	279	0	4,349	1,455	89%
Omeo	11	46	21	22	0	0	2	0	45	11	96%
Orbost System	53	789	222	321	10	0	235	0	788	54	69%
Swifts Creek	4	30	10	7	0	0	13	0	31	3	57%
Total 2022-23	1,644	5,469	3,016	1,672	233	18	610	0	5,551	1,562
Total 2021-22	1,532	5,173	2,819	1,467	220	22	536	0	5,064	1,644

Show notes

Recycled water

Water recycled at wastewater treatment plants can be used to supplement water available in river basins. Table 2 lists the wastewater treatment plants managed by East Gippsland Water. Water discharged to the environment from treatment plants is included as an inflow to the water balance for each of the river basins.

More information can be found in How we account for water supply.

Table 2: Treated wastewater produced and recycled, East Gippsland Water

Wastewater treatment plant	Class of water	Inflows to plant (ML)		Recycled water end use (ML)								Total water recycled (ML)		Discharge (ML)
Wastewater treatment plant	Class of water	Volume treated wastewater produced	Other inflow	Volume supplied to retailers	Domestic / residential	Municipal	Commercial	Industrial	Agriculture	Beneficial allocation	Within process	Total volume recycled	Total % recycled	Released to land	Ocean outfall discharge	Inland water discharge	Other outflow
Bairnsdale treatment plant ¹	C	1,393	0	0	0	0	18	0	0	1,362	0	1,381	99%	0	0	0	12
Bemm River treatment plant ²	C	9	0	0	0	0	0	0	0	0	0	0	0%	8	0	0	1
Cann River treatment plant ³	C	23	9	0	0	0	0	0	1	0	0	1	2%	0	0	32	0
Dinner Plain treatment plant ⁴	C	50	13	0	0	0	0	0	63	0	0	63	100%	0	0	0	0
Lakes Entrance treatment plant ⁵	C	838	0	0	0	0	36	0	544	0	0	580	69%	0	0	180	78
Lindenow treatment plant ⁶	B	17	0	0	0	0	0	0	0	10	0	10	56%	0	0	0	8
Mallacoota treatment plant ⁷	C	128	5	0	0	0	3	0	130	0	0	133	100%	0	0	0	0
Metung treatment plant ⁸	C	186	153	0	0	0	0	0	235	0	0	235	69%	0	0	105	0
Omeo treatment plant ⁹	C	38	2	0	0	0	0	0	23	0	0	23	56%	0	0	18	0
Orbost treatment plant ¹⁰	C	298	99	0	0	0	0	0	255	0	0	255	64%	0	0	142	0
Paynesville treatment plant ¹¹	C	548	0	0	0	0	0	0	192	0	0	192	35%	0	0	259	98
Total 2022-23		3,528	281	0	0	0	57	0	1,443	1,372	0	2,873	81%	8	0	736	197
Total 2021-22		3,808	770	0	0	0	32	0	1,587	1,521	0	3,139	82%	8	0	1,248	180