About the area
East Gippsland Water’s service area spans 21,000 km2. It extends from Lindenow in the west through to Mallacoota in the east, and north to Dinner Plain in the Victorian Alps.
Key population centres include Bairnsdale and the holiday centres of Paynesville and Lakes Entrance.
Water services are provided to around 49,000 people via 9 separate water supply systems.
More information on the water corporation can be found at East Gippsland
2023-24 overview
Urban deliveries
4,610 ML of urban residential and non-residential deliveries were made in 2023-24, similar to the previous year (4,688 ML in 2022-23).
Wastewater recycled at treatment plants
89% of wastewater was recycled (3,071 ML of 3,438 ML), more than 75% in 2022-23.
Water deliveries
Urban systems
East Gippsland Water operates 9 urban water supply systems, including 7 sourced from surface water, one from groundwater and one from both. Water is sourced from the East Gippsland, Mitchell, Murray, Snowy and Tambo basins.
Table 1: Urban system water balance, East Gippsland Water
Recycled water
Water recycled at wastewater treatment plants can be used to supplement water available in river basins. Table 2 lists the wastewater treatment plants managed by East Gippsland Water. Water discharged to the environment from treatment plants is included as an inflow to the water balance for each of the river basins.
More information can be found in How we account for water supply.


